Refund policy
At Made for Living, customer satisfaction is important to us. If you are not satisfied with one of our products for any reason, you may request a refund in accordance with the terms outlined below; you may request a refund within 30 days of receiving the product.
Important Conditions
- Refund requests must be submitted within 30 days of receiving the product.
- Refunds will not be granted for requests received more than thirty (30) days after receiving the product.
- Return shipping costs are the responsibility of the customer.
- Only products purchased directly from madeforliving.com are eligible for refunds or returns.
- Made for Living is not liable for items lost or damaged during return transit.
- All refund and return requests are subject to review by our Customer Service team.
- Returned items must be unused and in their original, unopened packaging. Due to the nature of our products, we cannot accept returns for opened packages.
- Refunds will not be issued for products damaged due to lack of care, mishandling, accident, abuse, or any other abnormal use.
- We reserve the right to determine how many packages would be refunded or returned.
How to Request a Return
Important: Do not send any products back without first receiving confirmation and return instructions from our Customer Service team.
If You Are Returning a Product
Follow these steps if you want to return a product and send it back to us.
1. Contact Us First
Email hello@madeforliving.com with:
- Your order number
- The item(s) you wish to return
- A brief explanation of the reason for your request (required)
- A clear photo of the product showing the issue (required, if applicable)
2. Wait for Approval
- Our team will review your request and provide instructions if the return is approved.
3. Pack and Ship
- We recommend using a trackable shipping method recommended by our customer service agent.
If You Are Requesting a Refund Without Returning the Product
Use this option only if you believe a return is not necessary and you're requesting a refund.
Email hello@madeforliving.com with:
- Your order number
- The item(s) in question
- A brief explanation of the reason for your request (required)
- A clear photo of the product showing the issue (required, if applicable)
Each request will be evaluated individually. Our Customer Service team will determine whether a refund can be issued without a return, based on the specific circumstances.
We will contact you after the review to confirm whether the refund is approved.
Refunds
If You Returned the Product:
- Once we receive your returned product, we will inspect it to ensure it meets our return criteria.
- If approved, your refund will be processed within 2–3 business days to your original form of payment.
- Original and return shipping costs are non-refundable.
If You Did Not Return the Product:
- If your refund is approved without a return, it will be processed within 2–3 business days after our confirmation.
- Refunds will be issued to your original form of payment.
- Shipping costs are non-refundable.